Returns or cancellations on MTO (made to order items) are NOT accepted.
Please understand that due to the amount of designs, colors, and sizes, the chances of the item being ordered again in the same color, size and style, is usually quite low.
I can offer this great variety to you with the made to order model. But, also due to this, I cannot accept exchanges or returns.
Please check size charts carefully or ask for assistance!
No. But, most do!
It will be listed on the individual listings which ones take 3-4 weeks. But, for a general rule:
This costs $32 for shipping directly from the sewing supplier.
It still takes at least 2 weeks for the production period (2 weeks + shipping)
Note, that the shipping goes up per item. (+$2)
In most cases: No.
If you want to cancel an order contact me IMMEDIATELY,
The item is put into the production queue shortly after the order is received.
Once it is in the queue, cancellation isn’t possible.
The items typically take 3-4 Weeks.
customers typically receive the item about a month from the order date (give or date some days).
Do note that this time frame is an estimate and fluctuates.
Items ordered without enough lead time have no guarantee to arrive for a date.
Example:
Order placed: Sept 29th, only has about a 75% chance to make it for Oct 31st (Halloween).
If you need your item by a certain date and you are uncertain of the timing, please contact me to check :).
The best advice will always be: the earlier the better.
MTO simply stands for “Made to Order”.
Most clothing in the shop is on a made to order basis.
Meaning: the item is not in stock, but is produced once ordered.