This policy stands for ALL items in the shop, including Pre-Ordered Original design items
Since nearly all items in the shop are made to order,
exchanges are NOT accepted for incorrect sized items.
Size charts are provided on all relevant listings, please check them carefully or contact for assistance
if you need help choosing a size.
If you receive an incorrect item, return shipping will be provided to you.
Once the item is received, a new, correct item can then be put into the production queue for you.
If a damaged or defective item is received, please contact within 3 days of receiving your package, include your order number and provide photo(s) of the issue. It will then be determined if a replacement item will be sent or if a return is required.
Items must be unworn/unused and in original condition.
Some items may come with small fabric flaws that are unavoidable due to the process,
these are not counted as defective (sublimation print sweatshirt, etc, detailed on the listing).
If a tracking number states the item is delivered, no refund can be offered.
Please check all spots packages may be delivered, and work with your post office
If the package is lost in transit and all details were correct, a refund for item cost may be applicable. Please contact.
If the package was mis-delivered to someone else due to a provided incorrect address,
you must work with your post office to solve this. No refunds are offered for this.
If your item is returned back to me, new shipment fees must be paid, and you must provide
the correct address details in order for me to re-ship the item out to you.
Refunds are not applied for this.